Privacy policy
Privacy Policy
Grace1222 — Your Story Isn't Over
Last Updated: October 30, 2026
At Grace1222, we value your trust and respect your privacy. We are committed to protecting the personal information you share with us when visiting our website or making a purchase.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
- Your name
- Email address
- Shipping and billing information
- Phone number, if provided
- Order details and purchase history
- Personalization details submitted for custom orders
- Information you voluntarily provide when contacting us
Our website and service providers may also collect technical information, such as your IP address, browser type, and website activity, through cookies or similar technologies.
2. How We Use Your Information
We use customer information to:
- Process and fulfill orders
- Arrange shipping and provide tracking information
- Communicate about purchases or customer service requests
- Process eligible returns and refunds
- Improve our products, services, and shopping experience
- Prevent fraudulent transactions
- Comply with applicable legal obligations
We do not sell customer contact information to third parties for their independent marketing purposes.
3. Payment Security
Payments are processed through secure third-party payment providers available at checkout.
Grace1222 does not directly store complete credit card numbers or payment security codes.
Payment providers handle transaction information according to their own privacy and security policies.
4. Sharing Your Information
We may share necessary information with trusted service providers, including:
- Payment processors to complete transactions
- USPS and other shipping providers to deliver orders
- Website hosting and e-commerce providers to operate our store
- Service providers assisting with order management, security, or customer communications
We may also disclose information when required by law or to protect against fraud.
We do not share customer information for unrelated purposes without an appropriate legal basis.
5. Cookies & Website Analytics
Our website may use cookies and similar technologies to support shopping cart functionality, improve website performance, remember preferences, and understand how visitors interact with our store.
You can manage certain cookies through your browser settings. Disabling cookies may affect some website features.
6. Marketing Communications
If you choose to subscribe to promotional emails, we may send updates about new products, special offers, or Grace1222 news.
You may unsubscribe from promotional emails at any time using the unsubscribe instructions provided in those messages.
Order confirmations, shipping notifications, and other essential transaction communications may still be sent.
7. Data Security
We take reasonable steps to protect personal information and use reputable website and payment service providers.
Although we strive to keep your information secure, no online transmission or storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only as long as reasonably necessary to fulfill orders, provide customer service, maintain appropriate business records, resolve disputes, and meet applicable legal requirements.
9. Your Privacy Choices
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.
To make a privacy-related request, please contact us through our website.
Some information may need to be retained for legal, tax, fraud prevention, or legitimate business purposes.
10. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
If we become aware that we have collected such information, we will take appropriate steps to delete it.
11. Third-Party Websites
Our website may contain links to third-party websites or services. Grace1222 is not responsible for the privacy practices of those independent websites.
We encourage customers to review their privacy policies before sharing personal information.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website features, or legal requirements.
Any updates will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through our website:
Grace1222
Website: www.grace1222.com
Your Story Isn't Over.